Archive for the ‘Maintenance’ Category

Routine Maintenance from Monday 4 to Tuesday 5 July 2016

Monday, June 27th, 2016

We will be performing a routine maintenance from Monday 4 to Tuesday 5 July 2016, Singapore time(UTC/GMT +8 hours). This may result in Wizfolio related services being unavailable during that period. We apologize for any inconvenience, and thank you for your patience.

Temporary System Maintenance on Friday, 15 April 2016

Thursday, April 14th, 2016

We will be performing a temporary system maintenance on Friday, 15 April 2016, 0000-2359, Singapore time(UTC/GMT +8 hours). This may result in Wizfolio related services being unavailable during that period. We apologize for any inconvenience, and thank you for your patience.

Routine Maintenance on Thursday, 17 March 2016

Monday, March 14th, 2016

We will be performing a routine maintenance on Thursday, 17 March 2016, 0000-2359, Singapore time(UTC/GMT +8 hours). This may result in wizfolio related services being unavailable during that period. We apologize for any inconvenience, and thank you for your patience.

Routine Maintenance on Sunday, 24 May 2015

Wednesday, May 20th, 2015

We will be performing a routine maintenance on Sunday, 24 May 2015, 0800-1700hrs, Singapore time(UTC/GMT +8 hours). This may result in wizfolio related services being unavailable during that period. We apologize for any inconvenience, and thank you for your patience.

WizCite now supports Microsoft Word 2013 (32/64 bits)

Monday, April 27th, 2015

If you are using Microsoft Word 2013 (32/64 bit) please download and install WizCiteWinWord v5.0 beta from here .
For users of other versions of Microsoft Word there is no need to upgrade to this version as WizCite v5.0 beta is for Word 2013 only.
If you are using Word 2013 and have previously installed WizCiteWinWord.v4.0, please uninstall WizCiteWinWord.v4.0 before installing WizCiteWinWord v5.0 beta.

Services recovery notice

Monday, February 9th, 2015

Due to the update of the server caused WizFolio services temporarily unavailable. The problem has been fixed at 9:30am UTC+08:00, we apologizefor any inconvence this may have caused.

 

Regards

Art

Routine Maintenance on Saturday, 10 Jan 2015

Tuesday, January 6th, 2015

We will be performing a routine maintenance on Saturday, 10 Jan 2015, 1400-2400hrs, Singapore time(UTC/GMT +8 hours). This may result in wizfolio related services being slow or unavailable during that period. We apologize for any inconvenience, and thank you for your patience.

Error message relating to WizCite for Microsoft Word v4.0

Friday, June 14th, 2013

If you see this error:

————————————————

Error message when installation attempted.

Name: WizCite for Microsoft Word v4.0
From: http://help.wizfolio.com/Files/WizCite/WizCite for Microsoft Word v4.0.vsto

Specified argument was out of the range of valid values.
Parameter name: entryValue

———————————————–

Here is the explanation and what to do to resolve it.

We recently updated WizCite with a new code signing certificate.  This may be what is triggering the unusual error message.
Please uninstall and then re-install WizCite 4.0 as follows:
1.  Go to Control Panel/Programs and Features
2.  Select WizCite for Microsoft Word v4.0.  Then click on uninstall.
3.  If you have not previously downloaded WizCiteWinWord.v4.0 you can download it from here .
4.  Please re-install WizCiteWinWord.v4.0
Please let us know if you have any further problem.  To be safe, you may want to reboot your computer before starting with #1.
Casey Chan

 

 

 

 

WizFolio Upgrade – Dragon Ball

Saturday, July 3rd, 2010

In order to serve you better, we have scheduled an upgrade of WizFolio. Please note that WizFolio will be down during the following hours:

US Eastern Time: July 4, 2010 (Sun) 9 p.m. – 10 p.m.

London Time:      July 5, 2010 (Mon) 2 a.m. – 3 a.m.

Singapore Time:  July 5, 2010 (Mon) 9 a.m. – 10 a.m.

Some of the new features are:

1.     WizCite can cite collaboratively across different platform and across different format – MS Word (Win), Open Office (Win, Mac, Linux), Zoho Writer.
2.    WizAdd now supports additional publishers’ websites including Social Science Research Network, SciFinder, American Mathematical Society and many others.
3.     WizImporter – One-click import of bibliographic data and PDFs directly from Mendeley and Zotero into WizFolio.
4.     Integrated Search within WizFolio can now search Google Books, Scholars Portal and CiteULike.
5.     Upload PDF is now more powerful in detecting bibliographic data.

Please note:
1.    Google Docs has rolled out major changes to their platform on June 17 2010 to accommodate new features such as quick sharing options, allowing real time collaborations and so on. WizCite is NOT compatible with the new Google Docs platform. New version of Google Docs is being implemented incrementally and may not affect all the users.
If you would like to collaboratively cite on Google Docs using WizCite, you can do so on the old version of Google Docs (prior to June 17 2010). Google still gives you an option to use the previous version of Google Docs:
•    From your Google Docs page, go the Settings -> Document Settings
•    Click on the Editing Tab
•    Uncheck “Create Documents using the lastest version of Google Docs
2.    We have decided not to include the streaming reader for this upgrade. We will be implementing the streaming reader in the next upgrade along with an annotation platform.

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